Contact

Welcome to OMORIOI

OMORIOI is an independent tableware and design storefront dedicated to thoughtfully curated artisanal ceramic tableware, sculptural serving bowls, organic wave platters, and handcrafted dining spoons. Each piece is crafted to bring spatial balance, tactile craftsmanship, and natural elegance into contemporary dining and living environments.

We are committed to transparent product specifications, secure payment handling, and responsive, dedicated support throughout your entire order journey.

Customer Support & Corporate Information

Official customer care and store operations for OMORIOI are managed by Xi'an Tongbo Network Technology Co., Ltd.

  • Brand Name: OMORIOI

  • Operating Entity: Xi'an Tongbo Network Technology Co., Ltd.

  • Unified Social Credit Identifier: 91610133MAE8D2WG00

  • Customer Support Email: service@omorioi.com

  • Official Website: https://omorioi.com

  • Direct Phone: +86 13104922253

  • Service Hours: Monday – Saturday, 9:00 AM – 6:00 PM 

Return & Exchange Protocols

  • Pre-Return Authorization: Due to the delicate nature and artisanal ceramic materials of our tableware pieces, please do not send any items back before contacting our team at service@omorioi.com. Our specialists will review your order details and provide specific protective packaging standards alongside the correct regional return depot address.

  • Order Identification: When inquiring about an existing purchase, kindly provide your Order Number (e.g., #OMO1001) and the email address used at checkout to ensure immediate order lookup.

  • Inquiry Response Window: We respond to all customer inquiries and support tickets within 1–2 business days.